Payment, Orders &
Website Queries

Most of the answers to the questions we receive from our customers regarding payment and order problems are covered in detail on our Frequently Asked Questions page.

COVID-19 update -- We are still able to ship orders worlwide through DHL and FedEx. Due to flight cancellations and delays it may take two to three days longer than the normally expected 5-7 business days. All packages are thoroughly cleaned and sanitized prior to distribution. Orders will be processed as normal. Customers will be notified if any changes become necessary.

The fastest way to get a detailed response to your query is to fill in the contact form below.

Only use this form if;

1. You are having problems completing payment.

2. You are unable to complete the order process.

3. You have duplicated your order.

4. You have found a problem with a web page during the order process.

5. You are experiencing problems downloading free bonuses

6. Your country is not included in the list of countries serviced by PayPal

DO NOT use this form if;

1. You want to change your shipping address - click here instead.

2. You do not want to pay via PayPal, and prefer to make a direct or offline payment to us. Click Here or click on the button below;

Offline Payment Options


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for more details.